Piercatrin Fashion Italian Group - Import & Export
Q:
Is there a minimum order?
A:
The number of units depends on the brand and the type of goods. Usually this quantity lies between 200 and 500 pieces (or pairs – in the case of shoes, for example). We can only process orders placed in so-called ‘lots’. These lots include a certain quantity of one product-type from one specific collection. Therefore, an order placed for a lower amount than specified in the lots cannot be processed.
Q:
What are available lot sizes?
A:
The lot size depends on the brand and product. As a rule, the smallest lot-size is 200-500 pieces. For shoes, the lot- sizes vary from delivery to delivery. A list and detailed description of the different lot-sizes can be accessed by clicking on the product detail page. Different lot-sizes can also be combined - for example, 200 and 500, so you would receive 700 items.
Q:
What does a Lot consist of?
A:
A lot consists of a composition of goods from one specific collection, of one specific brand. For instance, a 500-lot of a specific clothing brand contains: 10% jeans, 20% trousers, 5% jackets, etc. in trade and brand-standard sizes. Piercatrin Fashion is mindful to keep collections and the specified percentage compositions of each product type as is, i.e. You receive the goods as we have received it from the brand manufacturers. Thus, you benefit from genuine brand collections.
Q:
How is the product packaged?
A:
After multiple thorough inspections, our products are packaged in environmentally friendly packaging for transport. Depending on the chosen dispatch route, your goods will be dispatched to you in specially sealed containers in order to protect it from moisture and damage. We are happy to consider your own packaging preferences.
Q:
What are the available payment methods?
A:
The choice of payment is up to you. The goods, however, are paid for in advance and delivered once the payment has been registered.
Q:
How long does it take for goods to be delivered after receipt of payment?
A:
Once payment has been registered, your order will be immediately made ​ready for transport. Despite the fact that orders are processed quickly, we do not compromise quality-control. Depending on the quantity ordered, your goods are shipped off from warehouses within 3 - 5 working days. Delivery depends on factors such as distance, method of delivery and country-specific custom measures.
Q:
Can I make claims on goods?
A:
We are not satisfied until you are! If you are dissatisfied with your purchase or our service, simply contact our professional and reliable service team, who will assist you with the specific situation at hand
Q:
How do you ensure quality?
A:
We only work with reliable suppliers, who manufacture current, attractive and fashionable clothing, footwear and / or accessories brands. We only accept high-quality and authentic merchandise. In addition, the products will undergo multiple quality inspections before being dispatched.
Q:
How is the customs clearance organized?
A:
Thanks to our reliable partners, we are able to take it upon ourselves to take care of comprehensive customs clearances to ensure that your delivery reaches you safely.
Q:
Do you give discounts?
A:
Depending on the size and quantity of the order, we are able to offer a volume discount. To profit from our volume discount, simply select the next lot-size in the product detail list in order to see your potential savings.